Terms of Service
ContentFlare Inc. · BN 471928653 RC0001 · Last updated: 21 July 2026
These Terms of Service ("Terms") govern your access to contentflare.pro and your relationship with ContentFlare Inc. ("ContentFlare", "we", "us", "our"), a British Columbia corporation with registered address at 221 East 10th Avenue, Suite 120, Vancouver, BC V5T 4V2. By using our website or engaging our services, you agree to these Terms. If you do not agree, do not use the website or submit enquiries.
1. Services description
ContentFlare provides B2B editorial content strategy, voice architecture, production workflow design, AI-enhanced content sprints, channel mapping and content governance retainers to business clients. We are a marketing agency and content studio — not a life-coaching service, wellness programme, income course, software subscription for personal development, or provider of fake engagement, bot followers or guaranteed search rankings. Service scope, fees, timelines and deliverables for paid engagements are defined in separate proposals, statements of work or master service agreements ("MSA") that supersede general website descriptions where they conflict.
2. Website use
You may use contentflare.pro for lawful informational and enquiry purposes. You agree not to:
- Attempt unauthorised access to our systems, accounts or client areas.
- Transmit malware, spam, automated scraping at scale, or content that violates applicable law.
- Misrepresent your identity or affiliation when submitting forms or communications.
- Use site content to imply endorsement or partnership without written consent.
- Circumvent security measures, including honeypot fields on contact forms.
We may suspend or restrict access for conduct that threatens site integrity or violates these Terms.
3. Enquiries and no guarantee of engagement
Submitting a contact form or email does not create a client relationship or obligate ContentFlare to accept a project. We reserve the right to decline engagements that fall outside our expertise, conflict with existing obligations, or involve unethical marketing practices such as deceptive AI content, plagiarised materials, or bot-driven engagement schemes.
4. Fees, invoicing and payment
Published CAD ranges on our website are indicative only. Binding fees appear in signed proposals or MSAs. Unless otherwise stated, invoices are due within thirty days of issue. Late payments may incur interest at the rate permitted under British Columbia law or service suspension after notice. Client expenses such as third-party stock licences, paid media or travel are billed separately when pre-approved. GST/HST applies where required by Canadian tax law.
5. Client responsibilities
Clients must provide timely access to stakeholders, materials and approvals necessary for delivery. Delays in client feedback may shift timelines without penalty to ContentFlare. Clients represent that materials they supply do not infringe third-party intellectual property and that they have authority to share personal information of stakeholders for project purposes. Clients are responsible for final publication decisions on their owned channels unless ContentFlare is explicitly contracted for publishing execution.
6. Intellectual property
Unless otherwise agreed in writing:
- ContentFlare retains ownership of pre-existing methodologies, templates, tools, internal frameworks and general know-how developed before or independently of your engagement.
- Upon full payment, clients receive a licence to use project-specific deliverables — such as voice guides, workflow documentation and editorial assets created for them — for internal business purposes.
- Portfolio and anonymised case references may be used by ContentFlare for marketing unless a mutual non-disclosure agreement provides otherwise.
- AI-assisted draft materials remain subject to human editorial revision; raw machine output without review is not a deliverable.
7. Confidentiality
Each party will treat non-public information received from the other as confidential and use it only for the engagement purpose, except where disclosure is required by law or the information becomes public through no fault of the receiving party. Confidentiality obligations survive termination as stated in the applicable MSA or, if none, for three years.
8. AI use and disclaimers
Where AI tools assist research or drafting, ContentFlare documents human-in-the-loop review. We do not warrant that AI-assisted outputs are error-free, unique across the internet, or compliant with every platform policy — clients must verify suitability before publication. We disclaim liability for client publication of unreviewed AI output that bypasses agreed workflow gates.
9. No performance guarantees
ContentFlare does not guarantee specific business outcomes including revenue, lead volume, search engine rankings, social follower growth, media placement or conversion rates. Marketing results depend on market conditions, product-market fit, budget, competition and client execution. Illustrative metrics on our website or in proposals are not promises of future performance.
10. Limitation of liability
To the maximum extent permitted by applicable law in British Columbia and Canada:
- ContentFlare's total aggregate liability arising from any engagement or website use shall not exceed the fees paid by the client for the specific engagement giving rise to the claim during the twelve months preceding the claim.
- We are not liable for indirect, incidental, special, consequential or punitive damages, including lost profits, lost data or business interruption, even if advised of the possibility.
- Website content is provided "as is" without warranties of any kind, express or implied, except where non-excludable consumer rights apply.
Some jurisdictions do not allow certain limitations; in such cases, our liability is limited to the fullest extent permitted by law.
11. Indemnification
Clients agree to indemnify and hold harmless ContentFlare, its directors, officers and contractors from claims, damages and reasonable legal fees arising from client-supplied materials, client publication decisions, violation of these Terms, or misuse of deliverables outside agreed scope — except to the extent caused by ContentFlare's gross negligence or wilful misconduct.
12. Termination
Either party may terminate a paid engagement according to the termination clause in the applicable MSA or proposal. If none is specified, either party may terminate on fourteen days' written notice; client pays for work performed through the effective date. ContentFlare may terminate immediately for non-payment, material breach, or requests involving unethical or unlawful marketing practices.
13. Privacy
Personal information is handled in accordance with our Privacy Policy and applicable Canadian privacy law including PIPEDA and BC PIPA. Contact forms require explicit PIPEDA consent before submission.
14. Governing law and dispute resolution
These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The parties attorn to the exclusive jurisdiction of the courts located in Vancouver, British Columbia, for disputes arising from these Terms or website use, subject to mandatory consumer protection rules that cannot be contracted away.
Before commencing litigation, parties agree to attempt good-faith negotiation for thirty days after written notice of a dispute. Nothing prevents either party from seeking injunctive relief for intellectual property or confidentiality breaches.
15. Force majeure
Neither party is liable for delay or failure to perform due to events beyond reasonable control, including natural disasters, pandemic restrictions, utility failures, labour disputes or government actions — provided the affected party notifies the other promptly and uses reasonable efforts to resume performance.
16. General provisions
These Terms, together with applicable MSAs and our Privacy and Cookie policies, constitute the entire agreement regarding website use. If any provision is unenforceable, the remainder continues in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign in connection with a merger or sale of assets. Notices to ContentFlare: [email protected] and postal address above.
17. Changes
We may update these Terms by posting a revised version with a new "Last updated" date. Continued website use after material changes constitutes acceptance. Active paid engagements remain governed by the Terms in effect at contract signing unless both parties agree otherwise in writing.
18. Contact
ContentFlare Inc. · [email protected] · +1 (604) 559-4182 · 221 East 10th Avenue, Suite 120, Vancouver, BC V5T 4V2